Practice · HR Systems & People Operations

The systems that get HR out of manual work.

HRIS, automation, and the operating model underneath fast-moving companies — built by someone who has implemented these systems for 1,200 to 7,800 people.

Systems & implementation
Process automation
People analytics
What I do here

The infrastructure that runs underneath your HR team.

Vendor evaluation, build, the automation that takes the by-hand work off your team, and the operating model that decides who does what — six services, each scoped below.

Service 01

Vendor evaluation & RFP design

What it is

Vendor-neutral RFP design, weighted scoring criteria, and an implementer’s read on what a platform can actually do — across comp survey providers, HRIS, ATS, and payroll.

What you get

A selection backed by procurement rigor, not a sales demo — from someone who has built on Workday, SuccessFactors, and UKG and can separate real capability from sales-rep spin.

Project
Service 02

HR systems implementation

What it is

Vendor build, configuration, data migration, and rollout — Workday, SuccessFactors, UKG, or whichever HR platform you have chosen.

What you get

A system stood up and live, by someone who migrated a 2,100-employee, nine-country company onto Workday through a merger, implemented enterprise SuccessFactors Compensation, and rebuilt UKG/UltiPro.

Project
Service 03

HR process automation & audit controls

What it is

The recurring workflows HR runs by hand — billing reconciliation, data audits, off-cycle changes — replaced with automation.

What you get

Audit controls that keep the data clean and defensible.

Project
Service 04

Shared-services & HRBP operating-model design

What it is

Operating-model design — SLAs, KPIs, and the tiering that moves routine requests off the HRBPs.

What you get

Business partners freed from transactional work.

Project
Service 05

People analytics & dashboards

What it is

Headcount, attrition, comp, and span-of-control turned into dashboards that refresh on a schedule.

What you get

Decisions from live HR data — not reports rebuilt from scratch each cycle.

Recurring
Service 06

Benefits strategy & broker RFPs

What it is

Plan strategy and vendor selection — broker RFPs, plan-design tradeoffs, and self-funded evaluation.

What you get

A benefits strategy from someone who has run these RFPs and the self-funded transition firsthand.

Advisory — not plan administration
The operating model

Most requests should never reach an HRBP.

The operating model routes work so your business partners get the complex cases, not the password resets.

Self-service & automationRoutine requests — address changes, PTO, standard letters — resolved without a person. Most of the volume.
Shared servicesA tier-1 team clears standard cases against SLAs and KPIs.
HRBPs & specialistsOnly the complex, high-judgment work reaches them.
The track record

I have built this infrastructure at the scale it has to hold.

HRIS migrated
2,100
employees migrated to Workday — nine countries, through a public-company merger (Orthofix)
Payroll rebuilt
$23M
payroll rebuilt on UKG/UltiPro with automation and audit controls for 1,200 employees (The Arc)
Automation
95%
billing-reconciliation efficiency gain through workflow automation (The Arc)

At Orthofix I owned that Workday migration end to end — moving off UKG and redesigning the compensation, benefits, and payroll workflows during the merger, not just standing up a platform. I led a People Operations and Total Rewards team of 11, managed a $31M global benefits portfolio and a $191M 401(k), and built the shared-services model underneath it: SLAs, KPIs, and a tiered intake that pulled transactional work off the HRBPs.

How it’s scoped

Implementations are project work; the upkeep fits a retainer.

Project vs. retainer

An HRIS build or a broker RFP has a defined start and end — project-scoped. The ongoing data hygiene, analytics refresh, and optimization that keep the system accurate fit the monthly retainer. The build is billed at $350/hr; the retainer is a fixed monthly fee. See how engagements work.

Start here

Bring the system you have, and we’ll find the work to cut first.

Walk me through your HRIS, your worst recurring workflow, and the report nobody trusts. I’ll tell you what’s a project, what’s a quick fix, and what isn’t worth touching yet.

Book a 45-minute call The first one’s free.